Support and Advice for Small Business Owners
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"Helping business owners get more productivity out of
their computer systems."
WG Thompson Consultants Inc. is geared towards the small business user
or small office with between 1 and 50 PC's. We are ourselves business
users and understand the market and problems facing small to medium size businesses.
Got a Computer Problem?
Are you looking for independent computer advice?
Are you confused by computer technology and technical terms? We are independent advisors. We do not keep an inventory of hardware or software so we are not aligned with any vendor. We are a network of computer professionals who provide a range of advisory services to business owners who may be upgrading, networking, or buying new software.
Are you getting the best value out of your hardware and software?
Do you or your staff need computer training? Are you getting maximum benefit from your existing computer equipment? Do you know the benefits you can get from networking? Would you benefit from having a server? Would you like your staff to have access to email? Is your software out of date? Do you know what software to buy? Do you have business processes that could be helped by the right software?
Is your computer working correctly?
Is your software installed correctly? Do you keep getting error messages? Has your hardware and software been checked for viruses? Do you need guidance on the use of software? Are there procedures that need to be upgraded? Do you need on-site assistance with computer operations? Has your computer had a preventative maintenance check? Have you checked recently for a virus?
Is your computer data secure?
Imagine the effects of irretrievably losing your computer data! Don’t play Russian Roulette with your business. Play it Safe…. Use WG Thompson Consultants Inc. and have your critical computer data backed up….and we will show you how to continue doing it.
Do you use the Internet?
Do you have an email address? Do you have your own Web page? Do you know how to advertise on the net? Could you use the net to sell your products or services? Do you know the costs? Do you have a firewall?
What services are available to you?
We offer our service to clients in the following ways:
- work at your home/office;
- work at our workshop;
- work by connecting remotely to your home/office;
- assist/tutor you with issues/problems through phone/email support.
Some of our services provided are as follows:
- Consulting relating to planning, design, implementation and support for:
- Computers;
- Peripherals;
- Software;
- Web Internet/Intranet;
- Networking Structure;
- Security;
- Disaster Recovery (backup, recovery, off-site storage);
- Help Desk;
- Record Keeping;
- Documentation.
- Services relating to hardware such as:
- evaluation, selection and procurement for initial and ongoing requirements such as:
- Computers (desktop, laptop or application servers);
- Peripherals (printers, cameras, scanners, fax);
- Internet/Intranet Connectivity (high speed / dial-up connections);
- Networking Structure (computers, modems, routers, hubs, printers, scanners, fax).
- planning, coordination and testing for new installation;
- planning, evaluation and installation of upgrades;
- troubleshooting, fault locating and component/board replacement;
- cataloging of hardware installed by site;
- cleaning, regular preventative maintenance and environment evaluation.
- Services relating to software such as:
- evaluation, selection and procurement for initial and ongoing requirements such as:
- operating systems;
- firewalls;
- anti-virus;
- spyware;
- desktop application;
- ERP/CRM application;
- database;
- development tools;
- monitoring and tuning tools.
- planning, coordination and testing for new installation;
- planning, evaluation and installation of upgrades;
- troubleshooting;
- catalog software installed;
- training and support for:
- Internet (Explorer, Downloading, Finding Things, etc.);
- Internet Service Providers selection;
- Email (Outlook, Outlook Express, AOL, Juno, Yahoo, Hotmail) setup;
- Messenger (AOL, Yahoo, MSN, etc.) setup and training;
- Office (Word, Excel, Powerpoint, Visio, Access, etc.) setup and training;
- Adobe (Acrobat, PhotoShop, etc.);
- Macromedia (Flash, Homesite, etc.);
- Windows 2003 Server / XP-PRO / XP / 2000 / NT / ME / 98 / 95;
- Norton / McAfee Anti-Virus (Installation and / or getting rid of Virus);
- Geneology (Family Tree Maker, GEDCOM files);
- Other.
- web (Presence, E-Commerce) design, development, implementation and support.
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