On-Site Support and Advice for Businesses
On site support means that we will come to your business premises or home to
help you with your computer problems. You will not have to bring your faulty
computer or equipment to us, we will come to you. If practical, we will repair,
upgrade or resolve your problem at your site thereby cutting down the time that
your computer will be out of action. If the problem is too complex or activities
required are too disruptive to your business or home environment, then we will
take it to our shop for servicing. We can sit with your staff or yourself and
work out any problems by reviewing the symptoms and the procedures that took
place prior to identifying that there was a problem. At a personal level, we can
show how to avoid usage or procedural problems that may have caused the problem
to start with.
On site help can go a lot further that troubleshooting your computer
problems. We can be part of your business team, a virtual IT department, on a part-time basis helping you
plan your technology solutions, implementing them and ensuring that you are
ready for your growth. We can help you to move a computer, enhance your network,
upgrade your modems or hubs. We will do any of those operational tasks that would
normally be done by a computer operations department.
On site help is as far as a telephone call away. Alternatively, we can set up
a maintenance contract whereby we visit your site every week or month for a few
hours to check things out and do regular maintenance. Key Benefits
- Cuts down on the time you are without your computer
- Personal involvement of the user that found the problem.
- Cuts down on the time you need to deliver and pickup your computer
- Reduces the requirement to hire full time computer operations staff
Call you us today for an assessment of your needs.
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