Regular preventative maintenance includes all the hardware,
software and networks infrastructure that is unique to your
business. This is in order to reduce critical problems
at times when they can be least afforded. We develop a
maintenance checklist that helps to reduce these critical
downtime and loss of office productivity. There is an
additional option for the remote monitoring of your
office infrastructure. There is an additional option for
the maintaining of an inventory checklist of the hardware,
software, data and components at your business sites.
Fault locating and resolution may sometimes be beyond the
average users capabilities. We will come to your site and
assess the fault using time proven procedures on a time
and material basis. Most faults we will have been seen
before or we have access to a network
of troubleshooters expertise that can help pinpoint the
problem and the appropriate resolution. After we have done
our assessment we will give you an estimate of what is
required to resolve the problem.
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Every now and then a component or board within your
computer will be required to be replaced to resolve a
problem. We will come to your site and
assess the fault using time proven procedures on a time
and material basis. On many occasions the component will be within
the warranty period and the manufacturer will send a
replacement for you to install. We can determine which
component has failed, get the replacement part for you,
install it, and then test it to make sure that the
replaced part works correctly. There is an additional option for
the maintaining of an inventory checklist of the hardware,
software, data and components at your business sites.
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There are many advantages to networking more than one
computer at home or in the business. Among them the
sharing of internet access, hardware such as printers
and your data. We can design and install a network in
your home or business for a very reasonable price.
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The life of many computers can be extended by upgrading
hardware or software. Other times an upgrade is
required to run certain new software or speed up the
computer. We can come to your office, business or
home and assess your needs. Do not throw money away on
the wrong upgrade. Talk to us first and we will advise
you of your options. There is an additional option for
the maintaining of an inventory checklist of the hardware,
software, data and components at your business sites.
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Sometimes a problem will occur that is intermittent and
frustrating to solve as a user, or alternatively something
that worked perfectly last week but now will not work. The
problem may be further compounded by the lack of certainty
as to whether it is a hardware or a software problem. We
can troubleshoot these problems using our years of
experience and the resources of our network.
Most software installs very easily with the use of an
installer program that is usually provided by the vendor
when you buy the product. Every now and then a piece of
software may be missing or needs to be reinstalled due to
being hit by a virus or being a new requisite for some new
software. As long as you have the license for the software
we will install or reinstall new or missing software and
make sure that the links are working. There is an additional option for
the maintaining of an inventory checklist of the hardware,
software and components at your business sites.
Many applications are complex and sometimes not too
obvious in their usage. Through our resources we can offer
training in most products so that you can get started and
get a basic understanding of how they work. Training can
be customized to an individual, group or self-paced based on your needs.
Many users whether at business or in the home, have
important data sitting on their hard drives. In may cases
they have not backed up this data in case of a hardware
failure. We can help you put a backup process in place
that will cover your vital data needs. We can even arrange
for off-site storage. We can provide resources to get your
business back up and running if a disaster does occur.
There is an additional option for
the maintaining of an inventory checklist of the hardware,
software, data and components at your business sites.
Business Solution are provided in relation to design, development, implementation and support for
Enterprise Resource Planning ERP / Customer Resource Management CRM and Database Technologies.
These specialized services may be the way to take your business to the next level and take full
advantage of the business technology available.
Web Design, Development and Hosting design is a service that
may be the way to take your business to the next level.
Our network of troubleshooters have
many years of consulting experience. We can provide you
with consulting services to address any Information
Technology or management issues. We can even supply you
with highly experienced executive level consultants that
can direct your technology directions on a part time basis
thereby affording you the benefits of experience at
minimal cost.
On site support means that we will come to your business premises or home to
help you with your computer problems. You will not have to bring your faulty
computer or equipment to us, we will come to you. If practical we will repair,
upgrade or resolve your problem at your site thereby cutting down the time that
your computer will be out of action. If the problem is too complex or activities
required are too disruptive to your business or home environment, then we will
take it to our shop for servicing. We can sit with your staff or yourself and
work out any problems by reviewing the symptoms and the procedures that took
place prior to identifying that there was a problem. At a personal level we can
show how to avoid usage or procedural problems that may have caused the problem
to start with.
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